Introduction
Travil Escape ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
- Name and contact details (email, phone number, address)
- Service preferences and enquiry details
- Communication history with our team
- Payment information (processed securely by third-party providers)
Technical Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
- To provide and improve our services
- To respond to your enquiries and customer service requests
- To process transactions and send service-related communications
- To send marketing communications (with your consent)
- To comply with legal obligations
- To protect our rights and prevent fraud
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyse website traffic and user behaviour
- Provide personalised content and advertisements
- Improve website functionality and performance
You can control cookie settings through our cookie preference centre or your browser settings.
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners for joint services (with your consent)
- Professional advisers (accountants, lawyers)
Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access or disclosure
- Accidental loss or destruction
- Malicious attacks and data breaches
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Delete your personal information
- Object to processing for marketing purposes
- Request data portability
- Withdraw consent (where applicable)
Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.