Agreement to Terms
By accessing and using the Travil Escape website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
About Our Company
Travil Escape operates from Cross Burgess St, Sheffield City Centre, Sheffield S1 2HZ, providing car and motorcycle accessories and related services to customers in Sheffield and surrounding areas.
Services Provided
- Sale of car and motorcycle accessories
- Professional installation services
- Technical consultation and advice
- Delivery and collection services
- Customer support and after-sales service
Orders and Payments
Order Processing
- All orders are subject to availability and acceptance
- We reserve the right to refuse or cancel orders
- Prices are subject to change without notice
- Order confirmation will be sent via email
Payment Terms
- Payment is required before goods are dispatched
- We accept major credit cards and bank transfers
- All prices include VAT unless otherwise stated
- Additional charges may apply for installation services
Delivery and Installation
- Delivery times are estimates and not guaranteed
- Risk of loss transfers upon delivery
- Installation services are provided by qualified technicians
- Additional terms may apply to specific services
- Delivery areas are limited to our service regions
Returns and Refunds
Return Policy
- Items must be returned within 14 days of purchase
- Goods must be in original condition and packaging
- Custom or installed items may not be returnable
- Return shipping costs are customer's responsibility
Refund Process
- Refunds processed within 5-10 business days
- Refunds issued to original payment method
- Restocking fees may apply to certain items
Warranties and Liability
Product Warranties
- Manufacturer warranties apply to all products
- Installation work carries a 12-month warranty
- Warranty terms vary by product and manufacturer
- Misuse or modification voids warranties
Limitation of Liability
Our liability is limited to the purchase price of products or services. We are not liable for:
- Indirect, consequential, or incidental damages
- Loss of profits or business opportunities
- Damage caused by misuse of products
- Third-party product defects
User Responsibilities
- Provide accurate information for orders and services
- Use products safely and according to instructions
- Report defects or issues promptly
- Respect intellectual property rights
- Not use our services for illegal purposes
Prohibited Uses
You may not use our services to:
- Violate any laws or regulations
- Infringe intellectual property rights
- Transmit harmful or malicious content
- Interfere with website operation
- Impersonate others or provide false information
Governing Law
These terms are governed by English law and subject to the exclusive jurisdiction of the English courts. Any disputes will be resolved through the courts of England and Wales.
Contact Information
For questions about these Terms of Service, please contact us:
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any modifications.